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SolarWinds Web Help Desk

מק"ט: 13200 I

סוג רישיון: רישיון קבוע כולל תחזוקה שנתית

Affordable Help Desk Ticketing and Asset Management Software.

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במלאי

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Overview

SolarWinds Web Help Desk is a web-based help desk ticketing and IT asset management software that is affordable, easy-to-use, and helps streamline your IT operations. It simplifies and streamlines IT help desk processes from service request creation to resolution. Automates ticketing management with rule-based routing and escalation, real-time tracking, and alerts. Automates IT asset management for tracking and managing the lifecycle of hardware and software assets. Offers built-in knowledge base for self-resolution of issues, and automation of change management. Affordable pricing for IT technician logins—no additional cost for end-user logins or managed IT assets.